Christopher Little

Technology & Operations | Software, Automation & Client Solutions

(770)853-6222 | [email protected] | Marietta, GA

Summary

Technology and operations professional who builds practical software, improves business workflows, and supports clients through technical and operational problems. Independently built and operate an application used daily by multiple automotive e-commerce clients.  Bringing experience across application development, integrations, automation, data migration, escalations, and process improvement, with a track record of connecting employee needs to working tools.

Skills

Business & delivery:

Requirements gathering, workflow improvement, client onboarding, documentation, cross-functional coordination.

Software & data:

Python, TypeScript, JavaScript, SQL, React, Next.js, PostgreSQL, API integrations

Operations:

Application support, monitoring, incident recovery, data migration, marketplace operations

Automation:

Event-driven workflows, internal tools, structured AI outputs, semantic search

Projects

PostClaw — Persistent Memory for AI Agents GitHub

  • Built an OpenClaw plugin that combines semantic search, conversation memory, persona context, and linked-memory retrieval to supply relevant context to agents.
  • Implemented background memory consolidation and a management dashboard for inspecting memories, personas, relationships, and retrieval settings.

Christopher's Website Builder — Visual Site Creation GitHub

  • Built a self-hostable website builder with 93 reusable blocks, nested responsive layouts, shared navigation, and editable typography and media.
  • Implemented draft autosave and explicit publishing, filesystem and S3-compatible storage, image/video hosting, and first-party analytics for creative portfolios.

Kurirovat — AI Application Coach & Portfolio Generator GitHub

  • Built an application that matches job requirements to saved candidate evidence, gathers missing details through a resumable interview, and generates coordinated resume and cover-letter content.
  • Added evidence-reference validation, PDF review, application-outcome tracking, and customizable public portfolios.

Education

Lanier Technical College — GED — 2015

Experience

Technical Operations Engineer

Omniyard eCommerce Management — Atlanta, GA | July 2024–Present

• Built and independently operate Seller8r, an application used daily by multiple automotive e-commerce clients to manage orders, customer messages, inventory synchronization, and marketplace operations. • Built configurable workflow automation that responds to application events, evaluates business rules, and executes worker jobs with retry handling and failed-job isolation. • Designed and support an eBay integration pipeline processing approximately one million notifications per day, with a 22 GB multi-tenant PostgreSQL database supporting application data. • Recovered missed transactions without permanent data loss after a four-hour production outage by tracing the processing failure through queue data and identifying affected records. • Own deployments, monitoring, database migrations, backups, permissions, incident response, and client onboarding; resolve problems across application code, integrations, data, and user workflows.

Resolutions & Automation Lead

Omniyard eCommerce Management — Atlanta, GA | April 2022–July 2024

• Helped expand operations from 12 to 22 client accounts while reducing overall labor requirements through workflow automation, reusable responses, standardized processes, and internal tools. • Gathered requirements directly from employees and clients and translated recurring operational problems into workflow changes, automation requirements, and internal-tool improvements. • Created procedures, handoff documentation, and reusable workflows to improve consistency across customer service, warehouse, shipping, sales, and client teams.

Marketplace Support Specialist

Omniyard eCommerce Management — Atlanta, GA | May 2018–April 2022

• Supported automotive-parts stores handling approximately 1,500-3,000 orders per month, resolving compatibility, shipping, return, refund, and replacement issues. • Coordinated complex order resolutions across warehouse, shipping, sales, and client teams; handled marketplace disputes and escalations affecting seller performance.

Data Migration & Internal Tools Contractor

Mileshko Creative — Atlanta, GA | January 2024–April 2024

• Helped design and execute the migration of approximately 90 TB of RAW video from Dropbox to Backblaze B2, supporting a lower-cost long-term archive workflow. • Used checksums and transfer records to verify integrity; tracked migration status in a database and helped build a dashboard for nontechnical employees to monitor progress.

Retail Sales Consultant

AT&T — Atlanta, GA | November 2015–May 2018

• Helped customers select, configure, and troubleshoot devices and services, explaining technical solutions clearly and resolving account, billing, and setup issues.

Resume